Free yourself from power cords and start exploring with up to an amazing 12 hours of all-day battery life with the ASUS UL30A-X5, thanks to its Ultra Low Voltage (ULV) Intel Core 2 Duo SU7300 processor and 13.3-inch LED-backlit display, which combines vibrant visuals with advanced energy efficiency. This stylish, ultra-portable notebook features a brushed aluminum lid that not only looks magnificent, but also helps in maintaining its stylish exterior day after day. The UL30A also features a multi-gesture touchpad, which enables you to intuitively zoom in or out of pictures via pinching, or navigate up and down pages by sliding your finger.
 Learn more about Windows 7 Home Premium below. |
 13.3-inch LED-backlit HD high definition display with a 16:9 aspect ratio (see larger image). |
 An all-day computing companion, the ASUS UL30A provides up to 12 hours of battery life. |
 The chiclet style keyboard and spacious keys allow for a comfortable typing experience and also prevents dust buildup (silver model shown). |
Experience FastBoot, the unique performance boost for Windows 7 made possible by ASUS's close partnership with Microsoft. With ASUS exclusive FastBoot technology, this Windows 7-enabled ASUS notebook starts up in a staggering 30 seconds.
Compact and under 1-inch thin, you can fit the UL30A virtually anywhere--freeing space for books, files, or whatever else you need to enjoy a spacious workspace. The UL30A includes Altec Lansing speakers plus SRS surround for a virtual home theater experience on the go, as well as an HDMI port for connecting to an HDTV at home. You'll be able to store all of your favorite applications, most important documents, and large video and audio libraries with the generous 500 GB hard drive. Other features include 4 GB of DDR3 RAM (maximum capacity), integrated webcam, Draft-N Wi-Fi networking (802.11b/g/n), Intel GMA 4500MHD integrated video graphics, and multi-format memory card reader.
 | Now there is an even bigger reason to get the UL Series by ASUS. Adding to a whole trophy case of awards is the latest 2009 Editor's Choice Award by Engadget. Voted by Engadget's editorial staff as LAPTOP OF THE YEAR, the UL series is the ultimate companion for your mobile computing needs. |
And in addition to a 1 year global warranty, the ASUS UL30A-X5 includes a 1 year Accidental Damage Warranty (ADW).
Key Features
- High-gloss 13.3-inch LED-backlit HD high definition display with 1366 x 768 resolution (16:9 aspect ratio) that uses less energy and still gives you an immersive cinematic experience (Learn more)
- Up to 12 hours of battery life from 8-cell battery(4400mAh)
- Windows 7 Home Premium makes it easy to create a home network and share all of your favorite photos, videos, and music. And you can watch shows for free when and where you want with Internet TV on Windows Media Center. Get the best entertainment experience with Windows 7 Home Premium. (Learn more)
- Get more features with Windows Anytime Upgrade. It's the best way to add features to Windows 7, takes as few as ten minutes, requires no software or downloads, and you'll keep your existing programs, files, and settings. Windows will walk you through the simple upgrade process.
- Chiclet style keyboard and multi-touch trackpad for comfortable and intuitive use (Learn more)
- ASUS IceCool Technology for cool-to-the-touch palm rest
- Exclusive Express Gate feature enables ultra-fast boot so you can connect to the web in just 10 seconds
- Energy efficient, dual core 1.3 GHz Intel Core 2 Duo SU7300 processor with ultra-low voltage for extended battery life (Learn more)
- 500 GB SATA hard drive (5400 RPM)
- 4 GB of installed DDR3 RAM (1066 MHz; 2 x SODIMM slots; 4 GB maximum capacity)
- Intel Graphics Media Accelerator 4500MHD integrated video processing
- 0.3-megapixel webcam for connecting with friends and family over video chats
- ASUS SmartLogon facial recognition system detects your face and logs on automatically
- Draft-N Wi-Fi networking (802.11b/g/n)
- HDMI high-definition audio/video output allows a single cable to transmit uncompressed high-definition video to your digital TV or LCD
- Altec Lansing speakers enhanced with SRS Premium Sound for home theatre quality acoustics (Learn more)
- ASUS Super Hybrid Engine for extended battery life
- Dimensions: 12.9 x 9.28 x 0.98 inches (WxDxH)
- Weight: 3.74 pounds (with battery
- Warranty: 1 year global warranty and 1 year accidental damage warranty (Learn more)
Networking, Connectivity & Expansion
With its integrated Draft-N Wi-Fi networking capabilities, this laptop provides up to five times the performance and twice the wireless range using 802.11n-compatible routers as you would with 802.11g networks. It's also backward compatible with 802.11b/g networks (commonly found at Wi-Fi hotspots and in older home routers). This notebook also provides Fast (10/100) Ethernet networking.
- 3 USB 2.0 ports for connecting a wide range of peripherals--from digital cameras to MP3 players
- 1 HDMI output for connecting to a compatible HDTV or home theater receiver for uncompressed digital audio and video via a single cable
- Analog video output: 1 VGA
- 5-in-1 memory card reader compatible with Secure Digital (SD), MultiMedia Card (MMC), Memory Stick, Memory Stick Pro, and xD Picture Card
- 1 headphone jack (S/PDIF digital audio output), 1 microphone jack
- 10/100 Fast Ethernet
What's in the box
This package contains the ASUS UL30A-X5 notebook PC, AC adapter, rechargeable 8-cell battery, and user manual
Learn More
High Definition That Doesn't Break the Bank
The 13.3-inch LED-backlit display offers bright, vibrant visuals and advanced energy efficiency, and it has a high-definition resolution (1366 x 768) and 16:9 ratio display for watching movies and HDTV programming without annoying black bars. It's supported by an integrated Intel GMA 4500MHD integrated graphics processor for cinematic visual quality. Equipped with HDMI connectivity, you can easily stream media whether you're on the move or through an external display at home or in the office.The UL30A is complemented with Altec Lansing speakers--30 percent more powerful compared to those found on conventional notebooks--and SRS premium surround sound, providing high-quality audio playback without the need to connect to external speakers. The angle of the speakers also allows audio to be "bounced" upwards from any surface to provide better amplification, delivering a wider frequency range, which in turn produces lower pitches that allow users to hear every reverberation of the drums, as well as every note in pitch perfect quality.
Windows 7 Home Premium makes it easy to create a home network and share all of your favorite photos, videos, and music. You can even watch, pause, rewind, and record TV. Get the best entertainment experience with Windows 7 Home Premium.
| Simplify everyday tasks | Work the way you want | Make new things possible |
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Jump Lists
New in Windows 7, Jump Lists take you right to the documents, pictures, songs, or websites you turn to each day. To open a Jump List, just right-click a program icon on the Windows 7 taskbar. (You'll also find them on the Start menu.) What you see in a Jump List depends entirely on the program. The Jump List for Internet Explorer 8 shows frequently-viewed websites. Windows Media Player 12 lists commonly-played tunes. Your Jump List missing a favorite? You can "pin" whatever files you like there. Jump Lists don't just show shortcuts to files. Sometimes they also provide quick access to commands for things like composing new e‑mail messages or playing music.
Improved Windows Taskbar
In Windows 7 you can "pin" favorite programs anywhere on the taskbar for easy access. Not crazy about the icon lineup? Now you can rearrange them any way you like by clicking and dragging. Finally, there are new ways to preview windows. Point to a taskbar icon to see a thumbnail preview of open files or programs. Then, move your mouse over a thumbnail to preview the window full-screen. You can even close windows from the thumbnail previews--a big time saver.
Snap
Ever need to cut through a cluttered desktop and quickly focus on a single window? Just click a pane and give your mouse a shake. Every open window except that one instantly disappears. Jiggle again--and your windows are back.
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Energy Efficient Intel Core 2 Duo ULV Processor
Offering the latest in ultra-low voltage processing power, the dual-core Intel Core 2 Duo SU7300 has a has a power consumption rating of just 10 watts and a 1.3 GHz speed that's paired with a fast 800 MHz front-side bus (FSB) and 3 MB L2 cache. (An L2, or secondary, cache temporarily stores data; and a larger L2 cache can help speed up your system's performance. The FSB carries data between the CPU and RAM, and a faster front-side bus will deliver better overall performance.)
 | Intel Core 2 Duo Processor: The Dual-Core that Delivers Impressive Power While Saving Energy Featuring dual cores that power through the most intensive tasks, the Intel Core 2 Duo processor lets you surf the web, download content, connect with friends--and do it all with ease. Intel Advanced Smart Cache technology minimizes wait times by allocating more access to frequently used data to the processing core that needs it most. Intel's power-saving capabilities enable fast, cool-running performance even in a compact form factor.
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 | Intel Centrino 2 Processor Technology: Breakthrough Technology for Mobile Creativity With dual-core processing, ultra-fast wireless and exclusive energy conservation features, Intel Centrino 2 processor technology lets you achieve more, aspire higher, and log many more miles between battery charges. Optimized wireless capabilities provide up to 2x greater range and up to 5x better Wi-Fi performance1. Intel Clear Video Technology combines hardware- and software-based video processing features to deliver sharper image quality, improved clarity and customizable color control. |
Eye-Catching Sophistication
Impress onlookers or complement any setting with the UL30A's brushed aluminum finish and high-class appeal. Simply opening the notebook you notice the interior casing around the display that brings the color to life so that time-after-time the UL30A shines with a brilliant, high-gloss finish. Plus, the chiclet style keyboard and spacious keys not only allow for a comfortable typing experience but also prevents dust buildup keeping it nice and clean every time you use it. Inspired by the light grace of a butterfly, the UL30A carries the hallmark contours and slim elegance that separate it from the typical cookie-cutter notebook with a true style of its own.With ASUS IceCool Technology, you're ensured extended battery life and a cool-to-touch surface, so even after the longest computer sessions there's limited heat for optimized comfort. The palm rest area also makes your experience more enjoyable so you have plenty of space to place your hands while typing on the keyboard.
Industry Leading Customer Warranty
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You have extra protection when they happen to your ASUS notebook purchased in the US or Canada. ASUS will fix it or replace it for you at no charge during the first year after purchase in the event of damage from accidental spills, drops, electrical surges, or fire.
- Warranty covering accidental drops, spills, power surges, and fire damage
- Target 3-business-day turnaround time for repair / replacement; not including receiving and shipping time
- One-way shipping (from ASUS to the user) at no additional cost
- 24-hour toll-free phone support
- One incident covered per notebook
List Price: Unavailable
Sale Price: See "More Info" for price.
Rating
Just received my Asus UL30A-X5 yesterday. After much review, and a try-out with an Acer 1410, I decided that I wanted a full-sized chiclet/island keyboard and the larger screen. I’m already quite pleased with my decision. At the < $700 price point, this is an excellent notebook. Pros
– Keyboard. A pleasure to type on.
– Touchpad. It drags at first, but once you get some finger oil on it, and change the pointer speed, it’s one of the best that I’ve used. Very smooth two finger scroller. Support for customized two and three finger click.
– Screen. Bright and easy to read at 30 degree angles.
– Battery life. Yes, it will do over 10 hours.
– Weight/size. 1 inch thin and very light.
– Body. Love the brushed black metal look on the case.
– Asus facial recognition login. Didn’t think that I would care, but it’s nice to have the computer log in, without touch, when I’m sitting in front of it.
– Asus FastBoot (not the BIOS fast boot). This lets you configure which programs load during startup and which load after. Speeds up the boot quite a bit.
– Decent speakers. Not ear-destroying, but suitable for the size. Much better than most netbooks.
Cons
– Placement of touchpad. It still registers my palm as I’m typing even at the extreme setting. Downloaded the new touchpad driver, but that didn’t fix. Still looking for a solution. This is by far the most frustrating problem. UPDATE: The TouchFreeze utility seems to almost fix the issue.
– Case still shows fingerprints.
– Web cam is low res and has difficulty in low light (haven’t tried different drivers yet).
Rating
I really love this computer despite the facts that it has some issues. I really like the finish, it’s very thin, less than 1 inch, but by no means is thinner than the macbook air. The casing is very sexy, it looks very nice from all angles. The keyboard is amazing, the only problem is that it has a little flex but its not the end of the world I can type pretty well. The most annoying thing might be the touchpad, whenever you type and you have your hands positioned close to it, the touchpad might register some click while you type. A lot of people are talking about the battery life of this computer that it won’t even reach 10 hours, I can confirm I get 11+ hours on this lappie, Windows 7 is much more energy efficient than Vista (note: I tested under wireless off, lowest screen brightness, power saving mode, word 2007). I really enjoy the price point its less than $700, which is the perfect price for the performance.
PROS:
– Stylish, very sexy looking.
– Keyboard feels amazing.
– Multi-touch track pad works well
– Fast compared to a netbook (C2D, 4GB DDR3)
– Battery life 11+ hours
– Smart Logon, very nice cool feature
– Big hard drive 500GB
– LED screen has nice viewing angles
– Very light and portable
– The charger is very small and portable too.
– Loud quality speakers from small size
– Warranty, 1 Year of accidental Damage
– Price its a deal!
CONS:
– Fingerprint magnet (inside and outside)
– Loud Hard drive (a little annoying)
– Little flex on the keyboard
– ASUS bloatware
– Intel GMA4500MHD, where’s the UL30A-VT? can’t do gaming
– It doesn’t cook, do laundry, or cleans my room.
This computer is perfect for students, and travelers. Recommended
Rating
I recently purchased the Asus UL30A-X5 through Amazon and am very pleased with my decision. Let me first begin by briefly explaining what I was looking for in a new laptop, as I believe that will give the reader better information when deciding if this laptop is right for them. I am currently a student on a budget and was looking for the following: 1) Less than $700 in price, 2) Screen size between 13-14″, 3) Windows 7 already installed (I didn’t want an older computer with Vista that I would have to manually upgrade to Win 7 myself), 4) At least 320GB HD, 3 GB DDR3 RAM, and a Pentium Core 2 Duo SU7300 equivalent or greater processor, 5) Thin and light, and 6) 4+ solid hours of battery life. Although a netbook offers a small size and easy portability, I didn’t want to sacrifice power and performance for everyday tasks. On the other hand, I also didn’t want a large “desktop replacement” laptop that would be a hassle to carry around or difficult to take with me anytime I was away from home. In summary, I wanted a laptop that offered a good combination of power, performance, and size for my money. With that being said, here is my impression thus far after 2 days of using this computer:
Pros:
-Performance: Able to smoothly and efficiently handle everything I have wanted to do to this point. It is even faster than my 3 year old 15.6″ Dell Inspiron that I originally paid $1300 for at the time.
-Size and Weight: Couldn’t be happier with the sleek look and light weight. It looks even better in person than in the pictures.
-Quality: Some people may think you are sacrificing quality for a laptop with these specs for under $700. I think this computer is built very well, and would argue it stands up to the much more expensive or name-brand models in the same class.
-Warranty: The accidental protection warranty offers an extra piece of mind, which is also something not often included without an additional cost in other laptops.
-Keyboard: Very easy to use, great design!
-Mousepad: I love the textured touchpad on this model. It is difficult to see in the pictures, but the touchpad is actually not a traditional “pad”, but a bunch of tiny dots that track the movement of your finger. Also, I really like the extra features such as being able to scroll up or down a page by using two fingers anywhere on the pad.
Cons:
-The only thing that I am not too excited about is the small (or “smaller” when compared to my larger laptop) mouse buttons below the touchpad. This might be something that just takes a little getting used to, but it is more difficult to click the buttons than on my older laptop. Again, this is my first 13.3″ laptop so it probably just comes with the nature of a smaller laptop and I will get used to it with time, but it’s just something I wanted to point out if you are transitioning from a large laptop to a smaller one.
Overall, I couldn’t be happier with my purchase. Sure, there are better laptops on the market as some will argue, but only if you are willing to spend $1000+. This computer definitely earns “5 stars” and I think anyone who is looking for an affordable, ultra-portable laptop with powerful performance will be very happy as well.
Rating
This little laptop is a wonder. It’s a beautiful piece of hardware, runs very quick, multitasks great, is dead silent, and I’m getting 10-12 hours of battery life on stock configuration.
I’ve never seen anything like this; you just keep using it and using it and using it. Even when I’ve got every MS Office program running at once + a bunch of Firefox tabs + iTunes playing music, I still get 6-7 hours.
I was pleasantly surprised how little bloatware came with it. The only annoying piece of software I really needed to uninstall was some antivirus program. MS Office Home/Student came preinstalled on a free trial, but I was going to use that anyway so they saved me the installation.
Windows 7 runs great on this laptop. Power management and networking features work beautifully. The great sleep/wake functionality in Windows 7 makes startup time largely irrelevant, but even when you do have to start up from scratch it’s nice and speedy. There are lots of nice little touches to this machine that let you know Asus is a really class act. Things like attractive on-screen displays for volume and brightness adjustment for example.
My only nitpick is that the trackpad is a little jumpy. It’s a little hard to land the cursor onto some of the smaller buttons, like scrollbar arrows. This is probably a driver issue, so it likely will be fixed soon enough. The keyboard is very spacious and pleasant to type on.
Overall I’m extremely satisfied with my UL30A-X5.
Rating
I got this laptop for my sister, and, as many other reviewes, I was looking for the best comprimise of price (< $700), Win7 per-installed, 64bit + Virtualization, 4Gig RAM, 13inches, *thin* and a lot of hard-disk space.
I was extremely surprised of this machine. I cannot comment on what it came pre-installed with, because I wiped-it out to install Windows7-Ultimate, because of the language-pack support. I had to go through some pain to do a clean-install of Ultimate without a DVD-Rom, but, a USB-key with WinPE did the trick.
I was amazed to find that all the pheripheral had in box drivers or drivers from windows-update.
When I got the laptop to work, my colleagues mistaken the laptop for a Sony, for its sophisticated style, the lightweightness, the display, and the overall quality of the keyboard.
I was skeptical of the non integrated video card, but, it performed well with iTunes HD stuff (and iTunes is the worst implementation of any HD player out there).
Rating
I’m something of a “road warrior” who is frequently away from my office on business, and this is my 9th laptop computer in the past 22 years. I love everything about it! The screen is sharp and bright, the keyboard is well laid out and a pleasure to use, it’s fast, light, good looking, has lots of RAM, a large hard drive, plenty of USB ports (3), great speakers for a laptop, exceptional battery life, runs cool and quiet, boots quickly, well priced considering all the features, and seems quite solid. The touchpad is easy to use, although I turned off “tapping” (a unless, annoying feature of laptops, IMHO). Its size is perfect for travel, although perhaps a bit small as a desktop replacement. It doesn’t come with any software to speak of, which is fine with me as I install my own software. The ExpressGate feature is not of much interest to me — the resolution is lower than when in Windows, it doesn’t do e-mail, and I can wait a few extra seconds to view the web. I haven’t yet tried the facial recognition software, so I can’t comment on that, but the web cam is adequate (if you care about such things). I’m very happy with this computer and highly recommend it to anyone who needs a relatively small but powerful laptop.
Update 12/3/09: I tried the facial recognition software, and although it works, it’s slow, so I dumped it.
Rating
Best in class, price/performance. ASUS is excellent quality, highly recommended. Much better than netbook, better performance/battery in similar form factor.
pro:
+battery life: 12 hour max is true for light use (word processing), 8 hours heavy use is extremely reasonable, much better than 4 hours max for other laptops
+performance: low voltage core2 duo is powerful- even though it says 1.3ghz, still far outperforms any atom/turion/pentium/celeron budget trash processors + 4gb DDR3 RAM, 500gb HD, excellent
+price: a few years ago this class of ultrathin laptop would start at $3k+ (this is why technology is sweet – constant improvement)
+design: brushed aluminum top is pretty, laptop is really thin, light and portable, lasts the entire day
+windows 7: is quite good
+keyboard: good.
+screen: very clear and bright, better than my old dell lcd
+speakers! I really like the altec lansing built-in speakers, they go pretty loud and are clearer than most laptop speakers. they are in the front of the laptop pointing down, so you can still hear them when you close the lid
note these points:
-integrated graphics: no heavy gaming on this
-no bluetooth: actually I never use bluetooth so this is a positive, saves battery
-no DVD drive: just be aware that you need an external drive if you need this capacity. but with everything on the internet now, DVD is kind of like floppy disk now, might as well save weight + battery
-glossy: wipe it off every few days, good habit in general 😉 (on matte surfaces, even if it doesnt look dirty it is still dirty, might as well know when it is dirty with glossy surface…)
btw I bought this computer for my gf, she loves it.
Rating
I bought the ASUS UL30A-X5 when it came out at the end of October. So, I been using it for over a month now. WOW! What a great laptop. This is my first personal laptop and I’m very pleased. I used my brother’s laptop before purchasing this one. It runs great, and it’s very quiet. I love how light it is. I’m a college student and I take it to class almost every day and it doesn’t add that much weight to my already heavy backpack.
Pros:
*Battery life: I don’t need to worry about ever carrying the power cord with me if it’s fully charged or even at 50%.
*Keyboard: The chiclet keyboard is so comfortable to use.
*Multi-Touch Touchpad comes in handy.
*LED Screen: Perfect size, not too small not too big
*Doesn’t burn my legs when I use it for long periods of time.
*Overall a “sexy” laptop. I love the aluminum and the material around the keyboard has blue sparkles on it (not gaudy at all). This is subtle, but it’s enough to separate it from all other plain boring laptops.
Cons:
*Fingerprints magnet: I don’t see this as a major problem. I carry a microfiber cloth in my laptop bag, so it’s always a quick fix.
*The webcam sucks. Luckily I don’t use webcams often and I already have a great one by Logitech.
I also purchased the ASUS USB 2.0 8x DVD Writer External Optical Drive SDRW-08D1S-U to go along with the laptop. It’s very slick and goes great with the laptop.
I’m a new fan of ASUS!
Rating
I’m a college student and this is the perfect computer for me. Reviews on this site are very accurate, and I got exactly what I was expecting to get.
Pros: Lightweight, good keyboard, battery life (appx 10 hours), function hotkeys, video output and SD slot, charges quickly, performs multiple tasks with no problem, windows 7 nice to use.
Cons: Aesthetics only. Does show fingerprints and dust excessively. Textured track pad not as nice as the glass pads on Macs,and multitouch only works for scrolling, not flipping back and forth between pages.
Overall, the pros greatly outweight the cons.
Rating
I have been using laptops for close to 20 years. This is actually the most powerful and the least expensive laptop I have owned. The interesting thing that this machine has is the “express gate” boot up. If you don’t read the intro instructions you might miss that it has 2 “on” buttons. One on the right and one the left. The left side on button boots up a linux based operating system in about 15 seconds. It really basic and only offers a web browser, a music and photo program. This fast boot is great for just checking your email or surfing the web. Since it is linux based and separate from your windows 7 operating system, it’s like a MAC, viruses or spyware has no effect. What a concept. Actually, in that web browser, other than saving passwords and bookmarks, it does not let you saving anything or download anything to the harddrive. You can save it to a memory stick if you want to save attachments or a download.
I have also partitioned the 500 gig harddrive to set up a third operating system for my linux ubuntu. But that is another story. The windows 7 operating system works great and very stable. I originally bought a Toshiba Mini NB205-N230 Netbook with Windows 7 starter. The Toshiba was great for traveling but I really needed a slightly bigger machine for business. The shortcomings of the Toshiba were:
1. Keyboard a little small
2. Video playback not adequate for hd video files
3. Scrolling on the mouse pad not as smooth as Asus netbooks.
What I did like about the Toshiba was it about 1.4 pounds lighter. But, you can’t have everything.
The major things I like about the ul30a are:
1. Prefect size of keyboard.
2. Great screen
3. Super fast
4. Super large harddrive
5. My estimate of battery life is around 6-7 hours. I have never run it down to zero. But I don’t think i will get the 10 to 12 hours Asus advertises. One of the differences between the ul30a-x5 and the ul30a-x2 is the x5 has a 6 cell battery and the x2 has a 8 cell battery. (also the x2 is silver and has a 2 year replacement warranty. The x5 has a 1 year warranty)
6. Asus ExpressGate fastboot. When you want to turn it off, you don’t even have to go thur shutdown. Just close the screen and next time you turn on the expressgate, it is a totally fresh startup, ie it doesn’t waste energy in hibernation or sleep. because it don’t save anything.
7. I have not had any problems with the wifi reception. It has in fact been very strong.
8. Great builtin speakers and great sound.
Things I don’t like about the ul30a:
1. When i am in expressgate or ubuntu, the cursor jumps around while i am typing. I don’t notice this in windows 7. (is anyone else having this problem?)
2. It could be a little lighter. (I wish i could have compared it to the ul20a. The ul20a is lighter but a little smaller with only a 250 gig harddrive and 2 gigs ram instead of 4 gigs. Has anyone out there used the 20a and the 30a?)
3. The webcam shows an upside down picture of me in ubuntu.
I did have a problem with my first UL30A. The switch in the hindge the causes the laptop to go into sleep or hibernation mode was faulty and the laptop went into sleep mode when the screen was moved. Amazon to their credit was very good and sent me a replacement within 5 days. And this was just before Xmas.